ITIL® 4 Foundation Training Overview 

Embark on a transformative journey with our ITIL® 4 Foundation training course, spanning two days of immersive learning. Designed as an introduction to ITIL®, this course equips delegates with the essential skills to craft and customise an ITIL® Framework tailored to their company's unique needs. 

ITIL®, the Information Technology Infrastructure Library, stands as a cornerstone in IT Service Management (ITSM), empowering organisations to thrive at the highest level. Our course empowers individuals to enhance company success rates by implementing ITIL®-based process approaches, fostering efficiency and innovation.  

Upon completion, participants will possess the foundational knowledge and skills to delve deeper into ITIL® Service Capabilities and ITIL® Service Lifecycle, unlocking further opportunities for professional growth and organisational excellence. Join us to unlock the potential of ITIL® and drive your company towards sustained success. 

Prerequisites of this ITIL® 4 Foundation Training 


There are no formal prerequisites to attend this course. 

Who should attend this ITIL® 4 Foundation Training?  

  • IT Managers 
  • Service Desk Managers 
  • System Administrators 
  • Network Engineers 
  • IT Consultants 
  • Project Managers 
  • Business Analysts 
  • Anyone who want to gain ITIL® qualifications 

Learning Outcomes 

After completing this course, delegate will be able to:  

  • Have an in-depth knowledge on ITIL® 
  • Have knowledge on IT Service Management (ITSM) 
  • Gain the skills to customise ITIL® Frameworks 
  • Have the skills to create an ITIL® Framework 

Course Structure  

This 2-day course will be divided into a two-part structure.  

  • In the first day, the course will cover the essential materials needed to understand ITIL® 4 
  • The last day will cover the essential materials needed to take the ITIL® 4 exam 

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Ways to take this course

Classroom Training

Face-to-face sessions led by expert instructors, fostering interactive learning experiences and collaboration among delegates.

Online Instructor-Led Training

Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.

Online Self-Paced Training

Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.

On-Site Training

Customised courses delivered at your location, tailored to your specific needs and scheduling preferences.

ITIL® 4 Foundation Calender

Courses

Location

Delivery Methods

ITIL® 4 Foundation

£1595

13th January 2024

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14th January 2024

(2 days)

Virtual

ITIL® 4 Foundation

£1595

15th January 2024

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16th January 2024

(2 days)

Virtual

ITIL® 4 Foundation

£1595

17th January 2024

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18th January 2024

(2 days)

Virtual

ITIL® 4 Foundation

£1595

22nd January 2024

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23rd January 2024

(2 days)

Virtual

Worldwide Learning Experience

These courses cater to learners worldwide, offering flexible options to fit your schedule and location.

Learning Path Towards Success

CMS-1

Explore

Dive into our comprehensive courses to find the best fit for your career goals.

CMS - 2

Study

Avail our high-quality learning resources to scale up your career.

CMS - 3

Practice

Gain hands-on experience through practical exercises, assignments and case studies.

CMS - 4

Succeed

Achieve the skill set to attain a competitive edge in the job market.

Related Courses

Frequently Asked Questions

Who is ITIL® 4 Training suitable for?

ITIL® 4 Training is suitable for anyone involved in IT service management, including IT professionals, project managers, business managers, and service desk staff. It's designed to enhance understanding and application of ITIL® principles across various organisational roles. 

What are the benefits of ITIL® 4 Training?

ITIL® 4 Training equips individuals and organisations with the knowledge and skills to improve service delivery, optimise IT processes, and align IT services with business goals. It fosters efficiency, effectiveness, and continuous improvement in IT service management practices. 

How does ITIL® 4 differ from previous versions?

ITIL® 4 introduces a holistic approach to IT service management, emphasising the integration of IT with business strategy and digital transformation. It also incorporates modern practices like Agile and DevOps, making it more adaptive and relevant to today's IT landscape.  

Can ITIL® 4 Training be customised for specific organisational needs?

Yes, ITIL® 4 Training can be customised to address the unique requirements and challenges of different organisations. Training providers often offer tailored courses that focus on specific areas of ITIL® implementation or cater to particular industries and organisational contexts. 

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